Serendipity

Serendipity is an open source toolkit for building performant, high-quality Customer Engagement applications. Applications that can transform your organisation by connecting your customers, products, people and operations.

**Built using Angular v22, Angular Material (M3) v22.1.1, Spring Boot v4.0.1, Spring Cloud 2025.1.0 and Java 25.**

Architecture

Serendipity is composed of the following components:

• Progressive Web App — an Angular 22 + Angular Material (M3) single-page application
• Backend for Frontend (BFF) — a Spring Boot 4.0.1 service that serves the PWA and proxies API requests
• Core Services

• Orchestration Services

• Reporting Services

!Context Diagram

Security

• OpenID Connect is used for authentication and OAuth 2.0 for authorisation.
• TLS is used to encrypt data in transit and AES to encrypt data at rest.

Get Started

Follow the steps in the Get Started guide.

Documentation

• Roadmap
• Get Started
• Try, Install or Upgrade
• Developer Guide
• Concepts
• Components
• Architecture Guide
• Administration Guide
• User Guide

Screen Shots

Home (Welcome) Page

!Home Page

Navigation

Navigation Bar

!Navigation Bar

Command Bar

!Command Bar

Sidenav

!Sidenav

Customer Engagement

Accounts

!Accounts

Contacts

!Contacts

Web-based Tooling

Serendipity uses form-js to render forms and bpmn-js to display BPMN 2.0 diagrams.

License

GNU Affero General Public License v3.0 — see LICENSE for details.